Margaret Heffernan, UK scientist and entrepreneur, Professor of Practice at the University of Bath School of Management, is the author of a string of books on effective leadership and the release of hidden or unused talent.
She is featured in this TED Talk about the importance of having diverse ways of thinking; how even freely available information will be of no use unless someone has the courage to fight for it. And how we need to resist our neurological wiring, driving us to seek companionship with people sharing our world views, rather than actively seek diversity.
Global connectivity and sharing of information are only the beginning. We need the courage to start conflict and disagree, challenge conventional wisdom, and speak up for real change to happen. This is true in politics as well as in business.
A culture where opinions can be shared freely and conflicts addressed without fear of interpersonal retaliation, is a key precondition for psychological safety.
The talk is less than 13 minutes; and it’s great!